Terms of Service

Last Updated: October 30, 2024

Agreement to Terms

These Terms of Service ("Terms") govern your use of the GiftZen website located at giftzen.org (the "Site") and the services provided by GiftZen ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Site or services.

Eligibility

You must be at least 18 years old to use our services. By using our Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

Services Description

GiftZen provides a platform for purchasing digital gift cards. We act as a reseller of digital gift cards issued by third-party providers. The gift cards available through our Site are subject to the terms and conditions of their respective issuers.

We are not affiliated with, endorsed by, or directly connected to the brands or services whose gift cards we offer. Each gift card is governed by the issuer's own terms and conditions.

Account Registration

To purchase gift cards, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your account credentials confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

Purchases and Payment

Pricing

All prices are displayed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to modify prices at any time.

Payment Methods

We accept various payment methods as indicated during checkout. Payment processing is handled by secure third-party payment processors. By providing payment information, you authorize us to charge the applicable fees.

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraud or unauthorized transactions
  • Violation of these Terms

Digital Gift Card Delivery

Digital gift cards are delivered electronically via email to the address provided during purchase. Delivery typically occurs within minutes of order confirmation, but may take up to 24 hours in some cases.

You are responsible for ensuring the email address provided is accurate. We are not responsible for non-delivery due to incorrect email addresses or spam filters.

Gift Card Redemption

Each gift card comes with redemption instructions specific to the issuer. You must follow the issuer's instructions to redeem your gift card code. We are not responsible for issues arising during the redemption process with third-party platforms.

Gift card codes are case-sensitive. Please enter them exactly as provided.

Refunds and Returns

Due to the digital nature of our products, all sales are generally final once the gift card code has been delivered. For detailed information about refunds, please review our Refund Policy.

Prohibited Uses

You agree not to use our Site or services for any unlawful purpose or in any way that violates these Terms. Prohibited activities include, but are not limited to:

  • Using the Site for fraudulent purposes
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of the Site
  • Using automated systems to access the Site without permission
  • Reselling gift cards without authorization
  • Using gift cards for illegal activities
  • Violating any applicable laws or regulations

Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of GiftZen or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.

Brand names, logos, and trademarks displayed on gift cards remain the property of their respective owners.

Third-Party Links and Services

Our Site may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy policies, or practices of third-party sites. You access third-party sites at your own risk.

Disclaimers

OUR SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Site will be uninterrupted or error-free
  • Defects will be corrected
  • The Site is free of viruses or harmful components
  • Information on the Site is accurate or complete

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GIFTZEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability to you for any claims arising from your use of the Site or services shall not exceed the amount you paid to us in the six months prior to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless GiftZen, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from:

  • Your use of the Site or services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws

Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration in Pittsburgh, Pennsylvania, except that either party may seek injunctive relief in court.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page with a new "Last Updated" date.

Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.

Termination

We may terminate or suspend your access to our Site and services immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination, your right to use the Site will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and GiftZen regarding your use of the Site and services.

Contact Information

If you have questions about these Terms of Service, please contact us:

GiftZen
1338 Chartiers Ave
Pittsburgh, PA 15220
United States
Phone: (412) 922-4800
Email: [email protected]